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How to add WhatsApp Chat to a Shopify store

Embed WhatsApp Chat on Shopify in just a few steps

Embed WhatsApp Chat on Shopify

01
Create a WhatsApp Chat app for Shopify on Common Ninja
First, create a Shopify WhatsApp Chat app on Common Ninja. On the apps catalog, find the WhatsApp Chat and enter the Editor.
Create a WhatsApp Chat app for Shopify on Common Ninja
02
Save the WhatsApp Chat app
When you're done creating the WhatsApp Chat app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.
Save the WhatsApp Chat app
03
Copy the WhatsApp Chat Embed Code
When you're ready to add the WhatsApp Chat app to your Shopify store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your Shopify store.
Copy the WhatsApp Chat Embed Code
04
Paste the code to your Shopify website’s HTML field.
Next, go to your Shopify store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Shopify’s editor. Add it to your page, and paste the WhatsApp Chat Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s WhatsApp Chat app on your Shopify store.
Paste the code to your Shopify website’s HTML field.
05
Alternative Method 1: Through the HTML option in the text’s editing area.
If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s WhatsApp Chat app on your Shopify app. You can just add the code to a special HTML section in the text editor.
Alternative Method 1: Through the HTML option in the text’s editing area.
06
Alternative Method 2: Add it directly to your Shopify store’s HTML code.
If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the WhatsApp Chat app to your Shopify store. You can do this by putting it straight into your Shopify store's HTML code.
Alternative Method 2: Add it directly to your Shopify store’s HTML code.