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Strato

Support Form for Strato

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 500k+ businesses

Support Form for StratoSupport Form for Strato settingsSupport Form for Strato design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Generate Customizable Support Forms for Your Strato website

Utilizing the Support Form on Strato allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. In addition, the Strato Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Centralized your User's Communication

Utilizing a Support Form for Strato consolidates all support requests in one place, facilitating easier management and prioritization by your support team. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Tailor-Made Support Forms for Your Strato Needs

The Strato Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Comprehensive Form Field Options for Strato Support Forms

The Strato Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. You can also effortlessly change the order of fields by using the drag-and-drop feature to move them as needed.

Support Form - Comprehensive Form Field Options for Strato Support Forms

Effortlessly Manage Your Support Tickets

With the Strato Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This management tool helps you monitor all user correspondences and inquiries, empowering you to respond to support requests in a timely and efficient manner.

Support Form - Effortlessly Manage Your Support Tickets

Receive Files and Images via the Support Form for Better Issue Resolution

The Strato Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Enhance Your Support Form with Engaging Content and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Strato website, resulting in a more engaging and user-friendly design. These explanatory form elements can guide users through the submission process, delivering a seamless and efficient experience that raises the likelihood of successful support ticket resolution.

Support Form - Enhance Your Support Form with Engaging Content and Images

Customize the Support Form Header and Footer

The Strato Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your Strato website's design and style.

Support Form - Customize the Support Form Header and Footer

Enable CAPTCHA to Block Spam in Your Strato Support Form

The Support Form creator for Strato offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.

Support Form - Enable CAPTCHA to Block Spam in Your Strato Support Form
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Strato Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The Strato Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - No Coding Required: Strato Support Form Builder for Easy Customization

No Coding Required: Strato Support Form Builder for Easy Customization

On Strato, the Support Form builder lets you create and modify your form with ease, eliminating the need for coding know-how. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Multiple Support Form Skins

The Support Form for Strato offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Multiple Support Form Skins

Create a Unique Support Form with Complete Customization on Strato

The Strato Support Form creator offers a range of attractive skins that you can easily personalize to match your brand's image and website's overall look and feel. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. The ability to fully customize your form aids in enhancing user engagement and creating an enduring impression that resonates with your brand's identity.

Support Form - Create a Unique Support Form with Complete Customization on Strato

Create a Fully Responsive Support Form for Strato Users

In today's world, where a growing number of people are using mobile devices to access the internet, it's essential to have a form that's optimized for mobile viewing. The Strato Support Form is designed to be fully responsive, providing seamless functionality and display on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Create a Fully Responsive Support Form for Strato Users

Elevate Your Strato Support Form Design Using Custom CSS

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on Strato. This powerful tool allows you to easily adjust every element of the support form, from color schemes and font styles to layout and positioning.

Support Form - Elevate Your Strato Support Form Design Using Custom CSS

Simple Steps to Embedding Strato Support Form on Your website

To insert the Support Form on your Strato website, all you need to do is copy the provided code snippet and paste it into your page's HTML. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your Strato website. This streamlined process makes it easy to customize the form and smoothly integrate it into your website, providing easy access for your customers.

Support Form - Simple Steps to Embedding Strato Support Form on Your website

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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