Support Form for Publii

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Publii
plugineditor

Why Should You Use the Support Form Widget+?

Generate Customizable Support Forms for Your Publii plugin

The Support Form integrated within Publii offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. Moreover, the Support Form on Publii helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.

Centralize User Communications with Our Support Form Solution

Employing a Support Form for Publii brings all support requests together in one centralized location, enhancing your support team's ability to manage and prioritize tasks. Consequently, this centralization leads to faster response times and a more efficient customer support process.

Tailor-Made Support Forms for Your Publii Needs

With the Publii Support Form, you can add custom fields specific to your industry or business, simplifying the process of obtaining the required information for resolving support issues. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Tailor Your Support Form with a Variety of Field Types on Publii

The Publii Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Additionally, you can effortlessly reorder the fields by dragging and dropping them as needed.

Support Form - Tailor Your Support Form with a Variety of Field Types on Publii

Efficiently Handle Support Tickets with Publii Support Form

The Support Form for Publii provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This user-friendly interface allows you to track all user communications and inquiries, enabling you to provide prompt and effective support to their requests.

Support Form - Efficiently Handle Support Tickets with Publii Support Form

Publii Support Form: Accept Files and Images for Optimal Support Resolution

The Publii Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Publii Support Form: Accept Files and Images for Optimal Support Resolution

Enhance Your Support Form with Engaging Content and Images

The inclusion of titles, descriptive text, and images in your support form can heighten user experience on your Publii plugin, providing a more complete and user-focused interface. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Enhance Your Support Form with Engaging Content and Images

Tailor Your Support Form with Custom Header and Footer Design

The Support Form for Publii allows you to customize the header and footer of the form, including the option to add images. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your Publii plugin's overall design and aesthetic.

Support Form - Tailor Your Support Form with Custom Header and Footer Design

Keep Your Publii Support Form Spam-Free with CAPTCHA

With the Support Form creator for Publii, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. The CAPTCHA feature assists in stopping bots and automated scripts from submitting spam content through your support form, making certain that you only receive valid messages from legitimate users.

Support Form - Keep Your Publii Support Form Spam-Free with CAPTCHA
Support Form - Easily Export Support Form Submissions to CSV with Publii

Easily Export Support Form Submissions to CSV with Publii

The Publii Support Form creator enables you to export support ticket submissions as CSV files, allowing for effortless importation into other software or tools for analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Keep Track of New Support Tickets with Automated Notifications

Keep Track of New Support Tickets with Automated Notifications

The Publii Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Elevate Your Publii Support Form Design Using Custom CSS

Elevate Your Publii Support Form Design Using Custom CSS

The advanced editor on Publii equips you with comprehensive customization options for your Support Form's appearance. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Select the Perfect Skin for Your Publii Support Form

The Publii Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Select the Perfect Skin for Your Publii Support Form

Design a Distinct Support Form with Publii's Customization Options

The Publii Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your plugin's overall design. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This extensive personalization helps you forge a stronger connection with your users and establish a lasting impact that reflects your brand's image.

Support Form - Design a Distinct Support Form with Publii's Customization Options

Mobile-Friendly Publii Support Form for Seamless User Experience

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. The Publii Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Mobile-Friendly Publii Support Form for Seamless User Experience

Design Support Forms with Ease Using Publii Form Builder

The Publii Support Form builder empowers you to design and customize your form, all without any coding experience necessary. Our straightforward user interface permits you to quickly modify the form's fields, organization, and style with just a handful of clicks. Additionally, you can view your changes in real-time, ensuring that your form appears precisely as you envisioned it.

Support Form - Design Support Forms with Ease Using Publii Form Builder

Effortlessly Embed Publii Support Form on Your plugin

You can easily add the Support Form to your Publii plugin by copying and pasting the code snippet we provide into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Publii plugin. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your plugin for your customers to access easily.

Support Form - Effortlessly Embed Publii Support Form on Your plugin

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.