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Support Form for Orson

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Orson
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form for Orson empowers users to swiftly and effortlessly submit their support inquiries, ensuring prompt attention to their concerns. In addition, the Orson Support Form assists you in monitoring and categorizing support requests, simplifying the management of customer inquiries and ensuring effective responses.

Centralized your User's Communication

Utilizing a Support Form for Orson consolidates all support requests in one place, facilitating easier management and prioritization by your support team. The consolidation of support requests can aid in decreasing response times and optimizing the overall performance of your customer support workflow.

Personalized Support Form for Orson

The Orson Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Tailor Your Support Form with a Variety of Field Types on Orson

The Orson Support Form creator offers a wide range of customizable fields, from basic ones to unique and specialized formats, which allows you to tailor your form to your specific requirements and intended use. To add fields, simply click the "Add Field" button and select from the extensive collection of formats provided. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Tailor Your Support Form with a Variety of Field Types on Orson

Streamline Support Ticket Management with Orson Support Form

The Orson Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This allows you to keep track of all user communications and inquiries, enabling you to respond promptly and efficiently to their support requests.

Support Form - Streamline Support Ticket Management with Orson Support Form

Receive Files and Images via the Support Form for Better Issue Resolution

The Support Form for Orson enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Enhance Your Support Form with Engaging Content and Images

The inclusion of titles, descriptive text, and images in your support form can heighten user experience on your Orson website, providing a more complete and user-focused interface. The incorporation of such explanatory form elements can assist users throughout the submission process, fostering a seamless and efficient experience that improves the odds of effectively resolving support tickets.

Support Form - Enhance Your Support Form with Engaging Content and Images

Enhance Your Support Form with Customizable Headers and Footers on Orson

With the Support Form for Orson, you can modify the form's header and footer to your preference, and even add images if desired. This personalization feature offers a significant chance to elevate your brand's presence and develop a visually appealing, professional form that complements your Orson website's design and style.

Support Form - Enhance Your Support Form with Customizable Headers and Footers on Orson

Enable CAPTCHA to Block Spam in Your Orson Support Form

The Orson Support Form creator allows you to enable the CAPTCHA anti-spam feature, obliging users to finish a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Enable CAPTCHA to Block Spam in Your Orson Support Form
Support Form - Export Support Ticket Submissions to CSV for Easy Integration

Export Support Ticket Submissions to CSV for Easy Integration

With the Orson Support Form creator, you can export support ticket submissions in CSV format, making it simple to import them into other applications or tools for further analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Automated Notifications for Support Ticket Submissions on Orson

Automated Notifications for Support Ticket Submissions on Orson

The Orson Support Form [creator] allows you to activate notification settings for both the support form owner and the submitting user. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Achieve Unparalleled Customization with Orson Support Form's Custom CSS

Achieve Unparalleled Customization with Orson Support Form's Custom CSS

Our sophisticated editor offers complete customization capabilities for your Support Form's appearance on Orson. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Orson Support Form: Multiple Skins for Easy Customization

The Orson Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Orson Support Form: Multiple Skins for Easy Customization

Create a Unique Support Form with Complete Customization on Orson

The Orson Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your website's overall design. By modifying the color scheme, font choices, and incorporating your logo and additional design features, you have total control of the customization process, letting you design a truly individualized and bespoke form. The ability to fully customize your form aids in enhancing user engagement and creating an enduring impression that resonates with your brand's identity.

Support Form - Create a Unique Support Form with Complete Customization on Orson

Optimize User Experience with Responsive Orson Support Form

In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The Orson Support Form is designed to be fully responsive, providing seamless functionality and display on any device. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Optimize User Experience with Responsive Orson Support Form

Orson Support Form Builder: User-Friendly Tool for Effortless Form Creation

The Orson Support Form builder empowers you to design and customize your form, all without any coding experience necessary. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. Plus, the real-time preview feature helps you keep track of your changes, making sure your form aligns with your expectations

Support Form - Orson Support Form Builder: User-Friendly Tool for Effortless Form Creation

Streamline Support Form Integration with Orson's Easy Embedding Process

To incorporate the Support Form into your Orson website, simply copy and paste the supplied code snippet into your page's HTML. Boasting an auto-updating design, the support form ensures that any changes made in the Support Form editor are quickly reflected on your Orson website. This streamlined process makes it easy to customize the form and smoothly integrate it into your website, providing easy access for your customers.

Support Form - Streamline Support Form Integration with Orson's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.