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Lightspeed

Support Form for Lightspeed

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 500k+ businesses

Support Form for LightspeedSupport Form for Lightspeed settingsSupport Form for Lightspeed design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Effortless Form Builder for Streamlined Support Forms

The Support Form for Lightspeed allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The Lightspeed Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Centralized your User's Communication

By incorporating a Support Form into Lightspeed, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Industry-Specific Support Forms for Lightspeed

The Support Form on Lightspeed can be adapted to include custom fields relevant to your business or sector, making it more efficient to gather necessary details for handling support inquiries. Personalizing your Support Form also plays a crucial role in collecting invaluable customer feedback, ensuring that you can adapt and optimize your products and services to satisfy customer preferences and requirements.

Multiple Form Field Types

With the Lightspeed Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. Inserting fields is effortless: just click the "Add Field" button and select from the numerous formats presented. Plus, reorganizing the fields is effortless, as you can drag and drop them according to your preferred arrangement.

Support Form - Multiple Form Field Types

Optimize Support Ticket Handling on Lightspeed with Ease

The Support Form for Lightspeed provides a convenient way to manage and view all support ticket submissions in an organized and easy-to-navigate display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.

Support Form - Optimize Support Ticket Handling on Lightspeed with Ease

Receive Files and Images via the Support Form for Better Issue Resolution

The Lightspeed Support Form allows for the seamless reception of pertinent files and images from users, greatly enhancing the precision and effectiveness of your support ticket resolution workflow. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Receive Files and Images via the Support Form for Better Issue Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Lightspeed store and make it more comprehensive and user-friendly. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Create a Cohesive Design: Custom Header and Footer for Your Support Form

With the Support Form for Lightspeed, you can modify the form's header and footer to your preference, and even add images if desired. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your Lightspeed store's overall design and aesthetic.

Support Form - Create a Cohesive Design: Custom Header and Footer for Your Support Form

Enable CAPTCHA to Block Spam in Your Lightspeed Support Form

The Support Form creator for Lightspeed provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Enable CAPTCHA to Block Spam in Your Lightspeed Support Form
Support Form - Export Support Form Ticket Submissions to CSV Format

Export Support Form Ticket Submissions to CSV Format

The Support Form creator on Lightspeed allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This feature is especially beneficial for businesses that need to maintain a record of all their interactions with clients, and for data analysis and reporting purposes.

Support Form - Receive Notifications for New Support ticket Submissions

Receive Notifications for New Support ticket Submissions

With the Lightspeed Support Form [creator], you can adjust notification settings to cater to both the support form owner and the submitting user. Implement automated email notifications for all support form submissions to multiple email addresses, while also sending a confirmation email to the user upon successful submission.

Support Form - Create Support Forms Effortlessly with Lightspeed Form Builder

Create Support Forms Effortlessly with Lightspeed Form Builder

With the Lightspeed Support Form builder, there's no need for coding skills to design and personalize your form. Our intuitive user interface allows you to easily modify the form's fields, layout, and styling with just a few clicks. You can also preview your changes as you make them, allowing you to confirm that your form looks exactly how you intended.

Explore Multiple Skins for Your Lightspeed Support Form

The Lightspeed Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Explore Multiple Skins for Your Lightspeed Support Form

Create a Unique Support Form with Complete Customization on Lightspeed

The Lightspeed Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your store's overall design. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Create a Unique Support Form with Complete Customization on Lightspeed

Create a Fully Responsive Support Form for Lightspeed Users

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. The Lightspeed Support Form is entirely responsive, ensuring excellent performance and appearance on any device. A responsive support form allows your users to effortlessly access and complete the form on the go, increasing the likelihood of prompt submissions and enhancing the overall user experience.

Support Form - Create a Fully Responsive Support Form for Lightspeed Users

Lightspeed Support Form Custom CSS

The advanced editor on Lightspeed equips you with comprehensive customization options for your Support Form's appearance. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool.

Support Form - Lightspeed Support Form Custom CSS

Easily Add Lightspeed Support Form to Your store with Simple Embedding

To incorporate the Support Form into your Lightspeed store, simply copy and paste the supplied code snippet into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Lightspeed store. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your store, offering your customers easy access.

Support Form - Easily Add Lightspeed Support Form to Your store with Simple Embedding

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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