Support Form for Fabrik

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

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Fabrik
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Why Should You Use the Support Form Widget+?

Efficient Support Made Simple with Our Form Builder

With Fabrik's Support Form, users can conveniently send support requests, contributing to prompt resolutions and increased customer satisfaction. The Fabrik Support Form can also help you track and organize support requests, making it easier to manage customer inquiries and provide efficient responses.

Optimize User Communication Management through a Centralized Support Form

By incorporating a Support Form into Fabrik, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. This can help reduce response times and improve the overall efficiency of your customer support process.

Tailor-Made Support Forms for Your Fabrik Needs

The Fabrik Support form can be customized to include fields that are specific to your business or industry, making it easier to collect the information you need to resolve support requests. Customizing your Support Form can also help you gather valuable customer feedback, allowing you to continuously improve your products and services based on your customers' needs and preferences.

Tailor Your Support Form with a Variety of Field Types on Fabrik

With the Fabrik Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. You can easily add fields by clicking on the "Add Field" option and selecting from the vast collection of formats available. Furthermore, you can easily adjust the order of the fields by simply dragging and dropping them into the desired positions.

Support Form - Tailor Your Support Form with a Variety of Field Types on Fabrik

Seamless Support Ticket Management with Fabrik

With the Fabrik Support Form, you can easily manage and view all support ticket submissions through a clean and user-oriented display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Seamless Support Ticket Management with Fabrik

Fabrik Support Form: Accept Files and Images for Optimal Support Resolution

The Fabrik Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This functionality is especially beneficial for gathering essential information and documentation, which helps resolve user support requests promptly and effectively.

Support Form - Fabrik Support Form: Accept Files and Images for Optimal Support Resolution

Boost Support Form Usability with Descriptive Content and Visual Elements

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Fabrik website portfolio and make it more comprehensive and user-friendly. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Boost Support Form Usability with Descriptive Content and Visual Elements

Personalize Your Support Form: Customizable Headers and Footers

The Support Form on Fabrik provides the option to tailor the header and footer, enabling you to include images as well. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Fabrik website portfolio's overall look and feel.

Support Form - Personalize Your Support Form: Customizable Headers and Footers

Protect Your Support Form from Spam on Fabrik with CAPTCHA

The Support Form creator for Fabrik provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Protect Your Support Form from Spam on Fabrik with CAPTCHA
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on Fabrik

Support Form Data Export: Streamline Your Reporting with CSV Export on Fabrik

The Fabrik Support Form creator provides the option to export support ticket submissions in a CSV file format, facilitating easy import into various software or tools for analysis or integration purposes. The export feature is especially beneficial for businesses that require thorough documentation of client interactions and for those with data analysis and reporting needs.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The Fabrik Support Form [creator] allows for the modification of notification settings to suit the needs of both the support form owner and the person submitting a request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Fabrik Support Form Custom CSS

Fabrik Support Form Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Fabrik. With this potent tool, you can readily fine-tune every aspect of your support form, such as colors, fonts, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Select the Perfect Skin for Your Fabrik Support Form

The Fabrik Support Form provides a selection of appealing skins to choose from, enabling you to begin the design process without dedicating time to extensive customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.

Support Form - Select the Perfect Skin for Your Fabrik Support Form

Fully Customizable Support Form for Fabrik

With the Fabrik Support Form creator, you have access to a variety of attractive skins that can be effortlessly customized to fit your brand's image and the overall look of your website portfolio. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.

Support Form - Fully Customizable Support Form for Fabrik

Mobile-Friendly Fabrik Support Form for Seamless User Experience

As mobile devices become more prevalent for internet access, it is vital to ensure your form is tailored for optimal viewing across a range of devices. Featuring total responsiveness, the Fabrik Support Form delivers impeccable functionality and aesthetics across various devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Mobile-Friendly Fabrik Support Form for Seamless User Experience

No Coding Required: Fabrik Support Form Builder for Easy Customization

With the Fabrik Support Form builder, there's no need for coding skills to design and personalize your form. The easy-to-use interface enables you to seamlessly alter the form's fields, layout, and aesthetics with minimal clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - No Coding Required: Fabrik Support Form Builder for Easy Customization

Simple Steps to Embedding Fabrik Support Form on Your website portfolio

To incorporate the Support Form into your Fabrik website portfolio, simply copy and paste the supplied code snippet into your page's HTML. The support form's auto-updating capability allows any adjustments made in the Support Form editor to be swiftly displayed on your Fabrik website portfolio. With this efficient process, you can painlessly personalize the form and flawlessly incorporate it into your website portfolio, offering your customers easy access.

Support Form - Simple Steps to Embedding Fabrik Support Form on Your website portfolio

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.