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Support Form for Divi

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

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Divi
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Why Should You Use the Support Form Widget+?

Provide Efficient Support

The Support Form for Divi allows users to quickly and easily submit their support requests, ensuring that their needs are addressed in a timely manner. This can lead to higher customer satisfaction and loyalty. The Divi Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Simplify User Communications with a Centralized Support Form for Divi

By incorporating a Support Form into Divi, support requests are unified in one central hub, making it simpler for your support team to handle and prioritize inquiries. As a result, this centralized approach can contribute to shorter response times and an overall improvement in customer support efficiency.

Personalized Divi Support Forms for Effective Issue Resolution

The Divi Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Additionally, customizing your Support Form facilitates the collection of valuable customer feedback, empowering you to continually enhance your products and services based on customer needs and desires.

Customize Your Support Form with Multiple Field Types on Divi

With the Divi Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Additionally, rearranging fields is a breeze, as you can drag and drop them to your preferred order.

Support Form - Customize Your Support Form with Multiple Field Types on Divi

Efficiently Handle Support Tickets with Divi Support Form

The Support Form on Divi makes it easy for you to manage and view all support ticket submissions with a clear and user-centric display. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Efficiently Handle Support Tickets with Divi Support Form

Streamline Issue Resolution with File and Image Reception via Support Form

The Support Form for Divi enables you to effortlessly receive relevant files and images from your users, significantly improving the accuracy and efficacy of your support ticket resolution process. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.

Support Form - Streamline Issue Resolution with File and Image Reception via Support Form

Create Engaging Support Forms with Compelling Content and Images

By incorporating titles, descriptive content, and images into your support form, you can enrich the user experience on your Divi website and create a more comprehensive and user-friendly environment. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Create Engaging Support Forms with Compelling Content and Images

Customize the Support Form Header and Footer

The Divi Support Form enables you to adjust the header and footer to your liking, while also allowing the addition of images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your Divi website's overall design and aesthetic.

Support Form - Customize the Support Form Header and Footer

Block Spam From Your Divi Support Form

The Support Form creator for Divi offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. With this feature in place, you can effectively block bots and automated scripts from submitting spam to your support form, ensuring that all received messages come from genuine users.

Support Form - Block Spam From Your Divi Support Form
Support Form - Divi Support Form: Export Ticket Submissions to CSV for Seamless Analysis

Divi Support Form: Export Ticket Submissions to CSV for Seamless Analysis

The Support Form creator on Divi allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Stay Informed with New Support Ticket Submission Notifications

Stay Informed with New Support Ticket Submission Notifications

The Divi Support Form [creator] enables you to configure notification settings for both the support form owner and the user submitting the request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Create Stunning Support Forms on Divi with Custom CSS Editing

Create Stunning Support Forms on Divi with Custom CSS Editing

Our advanced editor empowers you with full customization capabilities of the Support Form's appearance. You can easily modify every aspect of the support form, from colors and fonts to layout and positioning, with this powerful tool.

Select the Perfect Skin for Your Divi Support Form

The Support Form for Divi offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Select the Perfect Skin for Your Divi Support Form

Tailor Your Divi Support Form to Match Your Brand's Aesthetic

The Support Form creator for Divi provides an array of appealing skins that can be easily tailored to align with your brand's identity and your website's overall design and aesthetic. From customizing the color theme and font selection to adding your logo and other design aspects, you have complete authority over the customization process, empowering you to create an entirely distinctive and personalized form. By offering complete customization, you can improve user interaction and make a lasting impression that harmonizes with your brand's image.

Support Form - Tailor Your Divi Support Form to Match Your Brand's Aesthetic

Optimize User Experience with Responsive Divi Support Form

In the current digital landscape, where mobile device usage is on the rise, it is increasingly important to offer a form that can be easily viewed on various devices. With complete responsiveness, the Divi Support Form guarantees optimal functionality and presentation on all devices. With a responsive support form, users can conveniently access and fill in the form from their mobile devices, promoting timely submissions and improving the user experience.

Support Form - Optimize User Experience with Responsive Divi Support Form

Easy To Use Divi Support Form Builder

The Support Form builder for Divi allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - Easy To Use Divi Support Form Builder

Effortlessly Embed Divi Support Form on Your website

Embedding the Support Form on your Divi website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your Divi website. The hassle-free process enables easy form personalization and seamless integration with your website, allowing your customers to access it without difficulty.

Support Form - Effortlessly Embed Divi Support Form on Your website

Compatible With All Site Builders, E-Commerce Platforms and Websites

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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.