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Support Form for Boldgrid

Use a support form that lets customers submit tickets, saves each request, sends notifications, and helps you manage support more efficiently.

Create a Support Form

loved by 500K+ businesses

Boldgrid
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Why Should You Use the Support Form Widget+?

Effortless Form Builder for Streamlined Support Forms

The Support Form integrated within Boldgrid offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. The Boldgrid Support Form also streamlines the process of tracking and sorting support inquiries, allowing for enhanced management and prompt replies to customer concerns.

Centralize User Communications with Our Support Form Solution

Implementing a Support Form on Boldgrid allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.

Tailor-Made Support Forms for Your Boldgrid Needs

The Support Form for Boldgrid can be modified to feature fields unique to your industry or business, enabling easier acquisition of crucial information for resolving support cases. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.

Boldgrid Support Form Creator: Offering Diverse Field Types

The Boldgrid Support Form creator boasts a wide variety of customizable fields, including basic, unique, and specialized formats, making it easy for you to adjust your form to align with your unique needs and objectives. It's easy to incorporate fields: simply click the "Add Field" option and pick from the wide variety of formats available. Additionally, rearranging fields is a breeze, as you can drag and drop them to your preferred order.

Support Form - Boldgrid Support Form Creator: Offering Diverse Field Types

Streamline Support Ticket Management with Boldgrid Support Form

The Support Form on Boldgrid makes it easy for you to manage and view all support ticket submissions with a clear and user-centric display. This capability lets you keep a close eye on all user communications and questions, making it possible to provide quick and efficient responses to support requests.

Support Form - Streamline Support Ticket Management with Boldgrid Support Form

Streamline Issue Resolution with File and Image Reception via Support Form

The Boldgrid Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This capability proves valuable in obtaining important data and documentation, facilitating quicker and more efficient resolution of user support requests.

Support Form - Streamline Issue Resolution with File and Image Reception via Support Form

Improve User Experience with Rich Content and Images in Your Support Form

By integrating titles, descriptive text, and images into your support form, you can enhance the user experience on your Boldgrid website and make it more comprehensive and user-friendly. The presence of these descriptive form elements can direct users during the submission process, offering a fluid and efficient experience that boosts the likelihood of successfully resolving support tickets.

Support Form - Improve User Experience with Rich Content and Images in Your Support Form

Enhance Your Support Form with Customizable Headers and Footers on Boldgrid

The Boldgrid Support Form offers the ability to personalize the form's header and footer, with the added feature of incorporating images. This feature presents a significant opportunity to elevate your brand's image and create a visually stunning and professional form that aligns with your Boldgrid website's overall design and aesthetic.

Support Form - Enhance Your Support Form with Customizable Headers and Footers on Boldgrid

Protect Your Support Form from Spam on Boldgrid with CAPTCHA

With the Support Form creator for Boldgrid, you can activate the CAPTCHA anti-spam feature, requiring users to undergo a verification process prior to form submission. This CAPTCHA feature aids in deterring bots and automated scripts from submitting spam through your support form, allowing you to receive genuine messages from real users exclusively.

Support Form - Protect Your Support Form from Spam on Boldgrid with CAPTCHA
Support Form - Support Form Data Export: Streamline Your Reporting with CSV Export on Boldgrid

Support Form Data Export: Streamline Your Reporting with CSV Export on Boldgrid

The Support Form creator on Boldgrid allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. This export feature is particularly useful for businesses that need to keep a record of all client interactions and for those that require data analysis and reporting capabilities.

Support Form - Enable Notifications for Support Ticket Submissions on Boldgrid

Enable Notifications for Support Ticket Submissions on Boldgrid

The Boldgrid Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Arrange for automated email notifications to be sent to multiple email addresses for every support form submission, and ensure a confirmation email is delivered to the user following a successful submission.

Support Form - Achieve Unparalleled Customization with Boldgrid Support Form's Custom CSS

Achieve Unparalleled Customization with Boldgrid Support Form's Custom CSS

The advanced editor on Boldgrid equips you with comprehensive customization options for your Support Form's appearance. This versatile tool empowers you to easily tweak every detail of the support form, encompassing colors, font choices, layout, and positioning. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Boldgrid Support Form: Multiple Skins for Easy Customization

The Boldgrid Support Form includes an array of eye-catching skins, giving you the ability to start the design process without spending time on detailed customization. These ready-to-use skins not only save you time but also ensure a customized and professional appearance that matches your brand's image.

Support Form - Boldgrid Support Form: Multiple Skins for Easy Customization

Customize Your Boldgrid Support Form for a Cohesive Brand Appearance

The Support Form creator for Boldgrid features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your website's overall design. From changing the color scheme and font style to adding your logo and other design elements, you have complete control over the customization process to create a truly unique and personalized form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Customize Your Boldgrid Support Form for a Cohesive Brand Appearance

Optimize User Experience with Responsive Boldgrid Support Form

With the rising number of people accessing the internet on mobile devices, having a form designed for optimal viewing on these devices has become essential. Featuring total responsiveness, the Boldgrid Support Form delivers impeccable functionality and aesthetics across various devices. A fully responsive support form ensures that users can smoothly access and fill out the form using their mobile devices, which contributes to quicker submissions and a more satisfying user experience.

Support Form - Optimize User Experience with Responsive Boldgrid Support Form

Design Support Forms with Ease Using Boldgrid Form Builder

The Support Form builder for Boldgrid allows you to develop and tailor your form effortlessly, without requiring any coding knowledge. The intuitive user interface makes it easy for you to adjust the form's fields, layout, and design with just a few simple clicks. Plus, you can preview your changes in real-time to ensure that your form looks exactly the way you want it to.

Support Form - Design Support Forms with Ease Using Boldgrid Form Builder

Streamline Support Form Integration with Boldgrid's Easy Embedding Process

To insert the Support Form on your Boldgrid website, all you need to do is copy the provided code snippet and paste it into your page's HTML. With its auto-updating design, the support form ensures that any modifications made within the Support Form editor are immediately reflected on your Boldgrid website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.

Support Form - Streamline Support Form Integration with Boldgrid's Easy Embedding Process

Compatible With All Site Builders, E-Commerce Platforms and Websites

webflow logoshopify logowix logowordpress logobigcommerce logosqurespace logoweebly logojoomla logoduda logojimdo logomagento logoshift4hsop logounbounce logocarrd logo
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FAQ

A support form is an online form used by businesses or organizations to receive inquiries, feedback, or support requests from their customers or users. It typically includes fields for the user's name, contact information, the reason for the inquiry or request, and a message field where the user can provide details or additional information. The purpose of a support form is to provide a convenient and efficient way for customers or users to reach out for help or assistance, and for businesses to manage and track those requests in an organized manner.




  1. Keep it simple: A support form should be easy to fill out and should not overwhelm the user with too many questions. Only ask for information that is absolutely necessary to resolve the issue.
  2. Provide clear instructions: Be clear about what information you need from the user and how they can expect to receive a response. Provide instructions on how to fill out the form and any specific guidelines or limitations.
  3. Use auto-response messages: Set up an automatic response to let users know that their submission was received and that their issue is being looked into. This can help to set expectations and reduce anxiety.
  4. Be responsive: Try to respond to support form submissions as quickly as possible. Set a reasonable response time and stick to it.
  5. Continuously improve: Use feedback from users to improve your support form. Analyze the data collected through the form to identify patterns and areas for improvement.


The Support Form widget provides a range of customization options to help you tailor the look and feel of the form to match your website's design and branding. You can choose from a selection of attractive skins to quickly apply a pre-designed theme, or use the advanced editor to customize every aspect of the form's appearance, including colors, fonts, layout, and positioning. For more advanced customization, you can even edit the CSS directly.

To embed the Support Form widget on your website, simply copy and paste the provided code snippet into your page's HTML code. The widget is designed to be auto-updating, meaning that any changes you make to the Support Form editor will be reflected automatically on your website.

Yes, the Support Form widget is fully responsive and will adapt to any device, ensuring that users can easily submit inquiries or support requests from their desktop, tablet, or mobile device. This is important in a world where more and more people are accessing the internet through their phones and tablets.

Yes, you can easily do so from the “Templates” tab.

Yes, there are lots of beautiful skins that you can choose from to save time and start using the widget as quickly as possible.

Yes, you can either upload an image, or select an icon from a large selection of available icons to add to your support form, or, alternatively, you can leave it all blank. 

It’s simple. All you need to do is to sign up and start using the free version.

Common Ninja’s Support Form widget is free to use. It is limited to a certain amount of views, however.

Common Ninja’s Support Form widget is compatible with ALL current and future website builders.

Yes, the Support Form widget is GDPR-compliant.

No. Using our Support Form widget is very simple. The widget comes with an intuitive drag-and-drop interface and fully customizable options. Once you’ve finished editing the widget to your liking, all you need to do is copy the provided code and add it to your website.

Yes. We are eager to hear your request. Please visit our Feature Request page.