"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"
"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"
"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."
The Support Form integrated within B12 offers a straightforward way for users to lodge support requests, promoting timely responses and stronger customer relationships. Moreover, the Support Form on B12 helps you oversee and structure support requests, enabling better management of customer inquiries and expedited response times.
By using a Support Form for B12, all support requests are centralized in one location, making it easier for your support team to manage and prioritize requests. By centralizing support requests, you can minimize response times and enhance the overall effectiveness of your customer support system.
The B12 Support Form allows for customization with fields tailored to your specific business or industry, streamlining the collection of relevant information for resolving support requests. Furthermore, tailoring your Support Form aids in capturing significant customer feedback, which enables you to consistently fine-tune your products and services to better serve your customers.
The B12 Support Form creator provides an extensive selection of customizable fields, ranging from basic to unique and specialized formats, enabling you to adapt your form to meet your specific needs and purposes. Adding fields is simple: just click on the "Add Field" option and choose from the vast array of formats at your disposal. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.
The Support Form on B12 makes it easy for you to manage and view all support ticket submissions with a clear and user-centric display. This feature allows you to maintain a comprehensive overview of all user communications and inquiries, ensuring timely and efficient responses to their support requests.
The Support Form for B12 allows you to easily receive relevant files and images from your users, which can significantly enhance the accuracy and effectiveness of your support ticket resolution process. This feature is particularly advantageous for collecting vital data and documentation, enabling you to address user support requests swiftly and efficiently.
Enhance the user experience on your B12 website by including titles, detailed text, and images in your support form, making it more comprehensive and user-centric. Adding these informative form components can help users navigate the submission process, creating a smooth and efficient experience that increases the chances of resolving support tickets effectively.
The Support Form on B12 provides the option to tailor the header and footer, enabling you to include images as well. This customization feature presents a valuable opportunity to enhance your brand's image and create an eye-catching, professional form that seamlessly aligns with your B12 website's overall design and aesthetic.
The Support Form creator for B12 offers the option to enable the CAPTCHA anti-spam feature, which requires users to complete a verification process before submitting the form. By implementing this feature, you can prevent bots and automated scripts from submitting spam messages via your support form, guaranteeing that you receive legitimate messages from actual users.
The Support Form creator on B12 allows for exporting support ticket submissions as CSV files, streamlining the process of importing the data into other software or tools for additional analysis or integration. The ability to export support ticket submissions is a significant asset for companies that must maintain a complete history of client interactions and for those focusing on data analysis and report generation.
The B12 Support Form [creator] provides the option to customize notification settings to accommodate both the support form owner and the user submitting a support request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.
With the Support Form builder for B12, you don't need any coding knowledge to create and customize your form. With the intuitive user interface, you can comfortably change the form's fields, structure, and appearance using only a few clicks. Moreover, real-time previews let you see your adjustments instantly, guaranteeing that your form matches your desired appearance.
With the Support Form for B12, you have access to an assortment of visually pleasing skins, making it easy to initiate the design process without investing time in elaborate customization. These available skins provide a time-saving solution, while still maintaining a tailored and professional appearance that resonates with your brand's identity.
The B12 Support Form creator includes an assortment of visually appealing skins that you can readily modify to match your brand's look and your website's overall design. You can fully customize your form by altering the color scheme, font style, and adding your logo and other design components, giving you complete control over the design process to create a one-of-a-kind, personalized form. This level of customization enables you to better connect with your users and leave a lasting impression that is consistent with your brand's image.
In our increasingly mobile-centric world, it is crucial to provide a form optimized for viewing on various devices to accommodate the growing number of mobile users. The B12 Support Form boasts full responsiveness, offering flawless operation and visual appeal on all devices. With a responsive support form, your users can easily access and fill out the form on the go, increasing the chances of receiving timely submissions and improving the overall user experience.
Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on B12. Utilize this dynamic tool to conveniently alter every component of the support form, including colors, typography, layout, and placement.
Embedding the Support Form on your B12 website can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form is designed to be auto-updating, so any changes you make to the Support Form editor will be automatically reflected on your B12 website. This makes it a hassle-free process to personalize the form and seamlessly integrate it into your website for your customers to access easily.
Trusted By
We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.
Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.
We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!
Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.
We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our
Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.
Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.
We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.
Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.
