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How to add FAQ to a Ecwid store

Embed FAQ on Ecwid in just a few steps

Embed FAQ on Ecwid

01
Create a FAQ app for Ecwid on Common Ninja
First, create a Ecwid FAQ app on Common Ninja. On the apps catalog, find the FAQ and enter the Editor.
Create a FAQ app for Ecwid on Common Ninja
02
Save the FAQ app
When you're done creating the FAQ app, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.
Save the FAQ app
03
Copy the FAQ Embed Code
When you're ready to add the FAQ app to your Ecwid store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the app embed code. In the next steps, you will paste this code into your Ecwid store.
Copy the FAQ Embed Code
04
Paste the code to your Ecwid website’s HTML field.
Next, go to your Ecwid store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Ecwid’s editor. Add it to your page, and paste the FAQ Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s FAQ app on your Ecwid store.
Paste the code to your Ecwid website’s HTML field.
05
Alternative Method 1: Through the HTML option in the text’s editing area.
If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s FAQ app on your Ecwid app. You can just add the code to a special HTML section in the text editor.
Alternative Method 1: Through the HTML option in the text’s editing area.
06
Alternative Method 2: Add it directly to your Ecwid store’s HTML code.
If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the FAQ app to your Ecwid store. You can do this by putting it straight into your Ecwid store's HTML code.
Alternative Method 2: Add it directly to your Ecwid store’s HTML code.