By handling repetitive questions and basic customer inquiries, the Kentico Xperience's Automated Chat Support reduces the need for constant human intervention. This allows your team to focus on more complex tasks while ensuring that customers still receive quick and helpful responses. As a result, your business saves time and resources without compromising service quality.
Unlike human agents, an AI-Powered Chat system operates around the clock, ensuring you Kentico Xperience website's customers receive support at any time of the day. This is especially beneficial for global businesses with customers in different time zones. Providing continuous assistance improves user trust and prevents lost sales due to unanswered queries.
An AI Chatbot for Kentico Xperience can analyze user behavior and provide personalized responses based on past interactions. This level of customization makes visitors feel valued and enhances their overall experience. A personalized approach fosters customer loyalty and encourages repeat visits to your Kentico Xperience website.
The Kentico Xperience AI Chatbot allows you to define its knowledge base by scanning and integrating content from your Kentico Xperience's website. You can choose to include the entire Kentico Xperience website, specific sections, or just a single page, ensuring the chatbot provides accurate and relevant responses. This flexibility helps tailor interactions to your business needs, making customer support more efficient and informative.
The Kentico Xperience's AI Chatbot enhances user interactions by automatically displaying product cards and images when referencing a product or service. This feature makes responses more visually engaging and informative, helping your website's users quickly understand key details. By integrating images and structured product information, your Virtual Assistant improves the customer experience and boosts conversions.
The AI Chat for Kentico Xperience can send proactive messages to keep users engaged and improve interaction. You can set custom automatic messages to appear after a specific time, ensuring you Kentico Xperience website's visitors receive timely assistance. This feature helps reduce drop-offs and encourages users to continue their journey on your website.
The AI Chatbot for Kentico Xperience ensures a smooth user experience by providing a Dead-End Message when it can't answer a question. Instead of leaving you Kentico Xperience website's users without support, it allows you to add a custom message along with helpful link for further assistance. This feature keeps visitors engaged and directs them to the right resources when the AI Chatbot reaches its limit.
[Platform]'s AI Chatbot allows you to set predefined message suggestions to help users start conversations quickly. These ready-made prompts provide instant guidance, making it easier for your Kentico Xperience website's visitors to find the information they need. By streamlining interactions, your Automated AI Chat improves engagement and reduces response time.
The AI-Powered Chat for Kentico Xperience websites allows you to enhance its knowledge base by uploading files such as PDFs, Word documents, and other formats. This ensures the Kentico Xperience chatbot can provide detailed and accurate responses based on official resources. By integrating structured documents, your Virtual Assistant becomes more reliable and efficient in answering user inquiries.
The AI-Powered Chat for Kentico Xperience can automatically extract information from your Kentico Xperience website’s FAQs and custom text blocks, ensuring users get fast and accurate responses. This feature allows you to optimize your chatbot’s knowledge base without additional manual effort. By utilizing existing content, your Kentico Xperience's Automated Chat Support becomes more efficient and reliable in handling user inquiries.
The AI Chatbot for Kentico Xperience lets you tailor its communication style to match your brand’s personality. Choose from options like Professional, Friendly, Witty, Empathetic, Casual, Technical, Persuasive, or Quirky to ensure the AI Chatbot aligns with your audience. This flexibility helps create a more engaging and personalized user experience.
The Kentico Xperience AI Chatbot is designed for effortless integration and use, requiring no coding skills. Its intuitive interface allows you to configure settings, customize responses, and manage interactions with ease. This makes it accessible to businesses of all sizes, regardless of technical expertise.
The AI Chatbot for Kentico Xperience websites comes with multiple pre-designed skins, making it easy to match the Kentico Xperience chatbot’s look to your brand’s style. These skins save time on customization while ensuring a polished and professional appearance. Whether your site has a modern, minimalist, or bold design, there’s a skin to complement it perfectly.
With extensive customization options, the AI Chat for Kentico Xperience allows you to adjust colors, fonts, spacing, and more to align with your Kentico Xperience website's brand. You can tailor every detail to create a chatbot that feels like a natural part of your website. This level of flexibility ensures both aesthetic consistency and functional efficiency.
Kentico Xperience's AI-Powered Chat is fully responsive, ensuring a seamless experience across all devices, including desktops, tablets, and smartphones. This guarantees users can engage with the chatbot without issues, no matter how they access your Kentico Xperience website. A responsive design helps maintain a smooth and professional user experience.
For those looking for deeper customization, the AI Chatbot for Kentico Xperience custom CSS, allowing advanced design modifications. This feature is perfect for developers and designers who want to fine-tune the chatbot’s appearance and functionality. It ensures the Kentico Xperience's chatbot can be uniquely tailored to fit your specific website needs.
Embedding the AI-Powered Chat integration on your Kentico Xperience's website is simple and requires just a single line of code. Once installed, the AI Chatbot updates automatically with any changes you make in the settings. This hassle-free integration ensures your chatbot remains up-to-date without additional effort.
