Shopfa

Support Form for Shopfa

Streamline Your Customer Support With Ease

Create a Support Form
  • Matthew Brown
  • Sam Taylor
  • Madison Reed
  • Daniel Levy

loved by 350k+ businesses

Support Form for ShopfaSupport Form for Shopfa settingsSupport Form for Shopfa design
Marcela Soto, ReasonWhy

Marcela Soto, ReasonWhy

"Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!"

Roberto Sterza, KRENDALL srl

Roberto Sterza, KRENDALL srl

"Support it's incredible: I have sent an email about a bug and the SAME day I got the fix. Outstanding support and amazing widgets!!!!!!!!!!"

Desert Barbell

Desert Barbell

"Yes yes yes. We were able to consolidate a lot of our web features through one service and one subscription. Lowered the cost of our site, looks and works great."

Why Should You Use the Support Form Widget ?

Generate Customizable Support Forms for Your Shopfa site

Utilizing the Support Form on Shopfa allows for a seamless support request submission process, fostering an environment of timely assistance and happier customers. Furthermore, the Shopfa Support Form helps keep track of and systematize support requests, making it easier to manage customer concerns and provide swift assistance.

Streamline Customer Support with Centralized Communications

Implementing a Support Form on Shopfa allows you to gather all support requests in a single location, improving the ability of your support team to manage and prioritize issues. This centralization not only helps reduce response times but also boosts the overall efficiency of your customer support operations.

Personalized Shopfa Support Forms for Effective Issue Resolution

The Shopfa Support Form offers customization options with fields designed for your particular business or industry, ensuring efficient data collection for addressing support requests. Moreover, personalizing your Support Form enables the gathering of essential customer insights, allowing you to refine your offerings in response to your customer's requirements and preferences.

Tailor Your Support Form with a Variety of Field Types on Shopfa

With the Shopfa Support Form creator, you have access to a broad array of customizable fields, from simple to specialized formats, allowing you to fine-tune your form based on your particular requirements and use cases. To include fields, just click on the "Add Field" option and browse the comprehensive range of formats offered. Moreover, you can conveniently reorder fields by dragging and dropping them as desired.

Support Form - Tailor Your Support Form with a Variety of Field Types on Shopfa

Efficiently Handle Support Tickets with Shopfa Support Form

The Shopfa Support Form allows you to effortlessly manage and view all submitted support tickets in an intuitive and user-friendly interface. This functionality enables you to stay on top of all user interactions and inquiries, allowing you to address their support requests promptly and effectively.

Support Form - Efficiently Handle Support Tickets with Shopfa Support Form

Enhance Support Ticket Resolution by Receiving Files and Images on Shopfa

The Shopfa Support Form offers the capability to easily obtain relevant files and images from users, dramatically augmenting the accuracy and productivity of your support ticket resolution approach. This feature plays a crucial role in collecting critical data and documentation, ensuring that user support requests are resolved in a timely and efficient manner.

Support Form - Enhance Support Ticket Resolution by Receiving Files and Images on Shopfa

Create Engaging Support Forms with Compelling Content and Images

Integrating titles, explanatory content, and visual elements into your support form can boost user experience on your Shopfa site, resulting in a more engaging and user-friendly design. The addition of explanatory form elements can guide users through the submission process, resulting in a seamless and efficient experience that increases the chances of successful support ticket resolution.

Support Form - Create Engaging Support Forms with Compelling Content and Images

Customize the Support Form Header and Footer

The Support Form for Shopfa enables you to personalize the support form's header and footer, including the addition of images. By using this feature, you can improve your brand's visual appeal and design a striking, professional form that harmonizes with your Shopfa site's overall look and feel.

Support Form - Customize the Support Form Header and Footer

Keep Your Shopfa Support Form Spam-Free with CAPTCHA

The Support Form creator for Shopfa provides the option to enable the CAPTCHA anti-spam feature, necessitating users to complete a verification process before submitting the form. This feature helps prevent bots and automated scripts from submitting spam messages through your support form, ensuring that you only receive genuine messages from real users.

Support Form - Keep Your Shopfa Support Form Spam-Free with CAPTCHA
Support Form - Easily Export Support Form Submissions to CSV with Shopfa

Easily Export Support Form Submissions to CSV with Shopfa

The Shopfa Support Form creator offers the functionality to export support ticket submissions to CSV files, ensuring a smooth import process into other applications or tools for examination or integration. This functionality is highly advantageous for businesses aiming to maintain a comprehensive record of client communications and for those needing robust data analysis and reporting features.

Support Form - Keep Track of New Support Tickets with Automated Notifications

Keep Track of New Support Tickets with Automated Notifications

The Shopfa Support Form [creator] offers the ability to set up notification preferences for both the owner of the support form and the individual submitting a request. Configure automated email notifications for each support form submission to be sent to multiple email addresses, as well as dispatch a confirmation email to the user upon successful submission.

Support Form - Design Support Forms with Ease Using Shopfa Form Builder

Design Support Forms with Ease Using Shopfa Form Builder

With the Support Form builder for Shopfa, you don't need any coding knowledge to create and customize your form. Our user-friendly interface allows for effortless modification of the form's fields, arrangement, and styling with just a couple of clicks. Furthermore, you can instantly preview your modifications, verifying that your form meets your desired aesthetic.

Choose from a Variety of Support Form Skins for Shopfa

The Support Form for Shopfa offers a range of attractive skins to choose from, allowing you to jumpstart the design process without having to spend time on extensive customization. These pre-designed skins save you time and effort, while still allowing for a personalized and professional look that aligns with your brand identity.

Support Form - Choose from a Variety of Support Form Skins for Shopfa

Fully Customizable Support Form for Shopfa

The Support Form creator for Shopfa features a range of eye-catching skins that can be quickly personalized to complement your brand's essence and your site's overall design. From adjusting the color scheme and font style to incorporating your logo and other design elements, you have full control over the customization process, allowing you to create a truly unique and tailored form. This comprehensive customization allows you to engage more effectively with your users and create a memorable experience that aligns with your brand's identity.

Support Form - Fully Customizable Support Form for Shopfa

Enjoy Device Compatibility with Shopfa Support Form

With the rising number of people accessing the internet on mobile devices, having a form designed for optimal viewing on these devices has become essential. With complete responsiveness, the Shopfa Support Form guarantees optimal functionality and presentation on all devices. A responsive support form allows your users to effortlessly access and complete the form on the go, increasing the likelihood of prompt submissions and enhancing the overall user experience.

Support Form - Enjoy Device Compatibility with Shopfa Support Form

Advanced Customization for Shopfa Support Form: The Power of Custom CSS

Our high-level editor grants you extensive customization possibilities for the appearance of your Support Form on Shopfa. Effortlessly modify every aspect of the support form, including colors, fonts, layout, and positioning, with this robust tool. For advanced users with CSS knowledge, direct CSS editing can take customization to the next level.

Support Form - Advanced Customization for Shopfa Support Form: The Power of Custom CSS

Hassle-Free Integration: Embedding Shopfa Support Form on Your site

Embedding the Support Form on your Shopfa site can be achieved by effortlessly copying and pasting the provided code snippet into your page's HTML. The support form features an auto-updating function, so changes made in the Support Form editor are instantly visible on your Shopfa site. This simplified process allows for effortless form customization and seamless integration with your site, ensuring convenient access for your customers.

Support Form - Hassle-Free Integration: Embedding Shopfa Support Form on Your site

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Why Should I Use Common Ninja's Widgets?

Reliable Support

We value our customers and offer top-notch support and quick reply times. You won’t be left hanging with a problem on your hands, we promise.

An Intuitive Editor

Our widgets come with a simple-to-use, intuitive editor that enables you to drag and drop elements within the widgets and edit them with absolute ease.

User Analytics Included

We add user analytics to each app so you can get valuable insights including the number of installations, impressions, views, engagement metrics and more!

Fully Customizable

Our widgets are fully customizable and offer a wide variety of design options for you to choose from. Fonts, colors, shapes, sizes and more — change any design element to fit your needs.

GDPR Compliant

We value your privacy and rights over personal data. To that end, all our widgets are GDPR and CCPA compliant to protect your privacy. You can learn more about our

Highly Secure

Our servers, code and API are constantly audited to make sure that our widgets are secure. We also reinforce this by creating widgets of high quality and by trusted developers.

Perfectly Responsive

Our widgets are fully responsive and will work on any device. In a mobile-first world, this feature gives you a strong advantage over competitors.

Continuous Improvement

We constantly work to improve our widgets and add new features and capabilities to them so that you can have everything you need at your fingertips.

No Coding Skills Required

Our widgets require absolutely no coding knowledge. Edit the app to your liking, copy its HTML code, and paste it where needed. That’s it.

FAQ

Compatible With All Site Builders, E-Commerce Platforms and Websites

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