How to add Support Form to a Magento store

Embed Support Form on Magento in just a few steps

Embed Support Form on Magento

01
Create a Support Form extension for Magento on Common Ninja
First, create a Magento Support Form extension on Common Ninja. On the extensions catalog, find the Support Form and enter the Editor.
Create a Support Form extension for Magento on Common Ninja
02
Save the Support Form extension
When you're done creating the Support Form extension, click on the Save Changes button at the right top corner of the editor. If you don't have an account on Common Ninja, you'll have to register first.
Save the Support Form extension
03
Copy the Support Form Embed Code
When you're ready to add the Support Form extension to your Magento store, click the Add To Website button at the top bar of the Editor. On the window that opens, click the Copy Icon to copy the extension embed code. In the next steps, you will paste this code into your Magento store.
Copy the Support Form Embed Code
04
Paste the code to your Magento website’s HTML field.
Next, go to your Magento store editor and find the HTML field. It is most likely in the form of an HTML/Code widget or module which you can find on the Magento’s editor. Add it to your page, and paste the Support Form Embed Code you’ve copied before to the HTML field. Save and update, and that’s it, you should have Common Ninja’s Support Form extension on your Magento store.
Paste the code to your Magento website’s HTML field.
05
Alternative Method 1: Through the HTML option in the text’s editing area.
If you can't find the HTML/Code widget or module, there's another way to put Common Ninja’s Support Form extension on your Magento extension. You can just add the code to a special HTML section in the text editor.
Alternative Method 1: Through the HTML option in the text’s editing area.
06
Alternative Method 2: Add it directly to your Magento store’s HTML code.
If you're having trouble finding a widget or a special part in your text editor where you can add the Embed Code, you can try a different way to add the Support Form extension to your Magento store. You can do this by putting it straight into your Magento store's HTML code.
Alternative Method 2: Add it directly to your Magento store’s HTML code.